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If you need to get in touch don't hesitate to fill out the form below or fire an email to

Computer illiterate? Give us a buzz at +1 604 905 6667.

Contact us

Our customers' satisfaction is our number one priority.

We offer a full refund when the product has not been opened and is unused and a partial refund when the packaging can not be accounted for.

Please note that customers will be responsible for shipping costs.

Any returns must be in the original packaging with proof of purchase.

Please reach out to us for an RA number before shipping anything back to us.

Click here for more information on how to submit a warranty claim.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Standard delivery usually takes around 7 business days. Please note that with the state of the global pandemic, orders may arrive later than usual.

If your order hasn't arrived after two weeks, please contact us and we will look into the details.

We re-stock many of our products on a regular basis.

If a product you're after is out of stock, please fill out the back in stock notifications on each page, and you'll be the first to know when they arrive.

If you live and ride in Canada, tax is automatically calculated and added at checkout.

If you are in the States, all taxes and duties are covered to your front door.

If you are outside of Canada and USA, our prices are shown excluding tax. This means you will be required to pay an import duty on your shipment before it lands with you. This is usually between 14%-20% but varies depending on your country.

Chromag HQ

#4 1220 Alpha Lake Rd. Whistler, BC, Canada V8E 0H7

Mon - Thur, 9am - 5pm

Friday, Closed
Saturday, Closed
Sunday, Closed

Free returns

Returns within 30 days receive a full refund.

Worldwide shipping

Ship anywhere, rates available at checkout.

Chromag HQ

If you're in Whistler, stop by!